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作者:Alan Chan
除了sorry或excuse me，用英文向别人致歉还有很多变化。 “致歉信”（Letter of Apology）写作时必须注意致歉方法、行文用字、语气运用，还有这种题型的写作特色。以下概括其写作要点、句构及写作示范。
Writing tips
1. 首先在第一段对所发生的情况表示歉意，例如未按时赴约、依时送货等。
2. 简要说明原因，即为什么会发生上述情况。
3. 必要时，向对方说明今后如何安排或补救，或保证今后不会再发生类似事情。
4. 提供联系方法，以便对方提供其他方案。
5. 态度要诚恳，说明原因要恰如其分。
6. 直接陈述事实，不要转弯抹角，亦不要为自己失误辩护。
7. 作出合理安排，考虑对方的实际情况。
8. 这封应是正式书信（formal letter），用语不能太轻浮、随便。
9. 若题目没要求为这封信加上一个题目（title），可写又可不写。当然，你仍可按照写信目的及信的内容为这封信加上一个合适题目。
10. 在详细描述（detailed description）部分须使用各种past tenses（过去式）。
Vital sentence patterns and expressions
1. I am terribly sorry, but …
2. I must apologize about …
3. I apologize for delay inreplying to your letter.
4. Please accept my apologies.
5. Please correct me if I amwrong.
6. I hope you will forgive mylapse of attention（一时疏忽）.
7. I hope you will pardonme.
8. I bitterly regret that wehaven’t been able to the better.
9. I regret to inform you ofthe following unpleasant situation.
10. I would take the wholeblame.
11. I h a d o n l y m y s e l f t o blame.（我只能责怪自己。）
12. I am to blame for it.（此事应当责怪我。）
13. I must try to avoid repeating these errors.
14. I don’t want any misunderstanding.
15. Once again, I am sorry for any inconvenience caused.
16. Please accept my apologies once more.
范例：
Dear Sir/ Madam, Apology for the Absence of Orientation Session
I have been accepted by your college as a full-time student. I was informed that the regular orientation session for new studentswill be held on 25th February.
However, I regret to inform you that I will be unable to attend the session. The reason for my missing the session is that I have had a problem arranging a flight from Hong Kong to London. The earliest flight I have been able to book will arrive in London on the very day the orientation session is to be held. It will then take me most of that day to reach Durham. As I am sure the orientation course is an important introduction to live at the college, especially for overseas students, I would be grateful if you could advise me how I might make up for missing it.
In addition, let me apologize for any inconvenience I may have caused
for the college.
Yours faithfully,
Chris Wong
